In general, what is considered good business practice all over the world also applies when doing business in Malta. Business people in Malta appreciate prompt replies to their inquiries, and expect all correspondence to be acknowledged. Conservative business attire is recommended at all times. Business appointments are also required, and visitors are expected to be punctual.
Maltese buyers appreciate quality and service, but are also interested in delivery times and price. Care must be taken to honor delivery dates and provide prompt after-sales service.
While Maltese is the first official language, English is also an official language. Widely spoken and understood, virtually all business is transacted in English.